If you are looking for a particular remote, submit a request below, we can source most remotes from our suppliers, please give us as much information as you can we will reply with availability and a price.

The best way to get an INSTANT answer to your question is to visit our help centre.

There you will find answers to many of our commonly asked questions, or you can contact our customer care who will be able to assist you with your query.

HELP CENTRE - INSTANT ANSWERS

In case you missed it, we are 100% online! We have no​ ​physical stores​.

Even if you are based in New Zealand, It can take up to 10 days before you receive the international tracking. Delivery can take 15-60 days. 

Manufacturer Support, Services & Warranty

If you have specific questions about our products, need a replacement part, or like to know more about warranties, it is best to contact the manufacturer directly.

The following vendors offer telephone support

Acer 0800 223 769
Brother 0800 454 677
Canon 0800 222 666
D-Link 0800 900 900
Dynalink 0800 653 962
FujiFilm 0800 385 483
Imation 0800 770 700
Kaspersky 0800 451 468
Kyocera 0508 596 2372
TCL 0800 449 750
LG 0800 54 2273
Panasonic 09 272 0178
Philips 09 5269200

Not sure what LG Remote will work with your TV see help article Compatibility of Magic Remote Controls with LG TV Models.

Emerson 0800 447 415
Logitech 0800 447 361
Microsoft 0800 676 334
Netcomm 0800 653 962
Samsung 0800 726 786 
Sony 09 970 1200
Sharp 0800 501 201
Viewsonic 0800 00 88 22